Resident Reward-five Free Ways To Boost Resident Retention And Satisfaction Rates-candle june

By , July 24, 2018 1:19 pm

You dont have to spend a lot to make a big impression with your new residents. In fact, here are five simple but effective ways to start building lasting tenant retention relationships that wont cost you a dime: Ease the Pain of the Moving Process Show your new residents you genuinely care about them. Start by offering them a moving checklist that can help them stay organized through this stressful event. Be sure to include important information, such as your rental office, maintenance, and after-hours emergency numbers. Before moving day, take one final walk through the apartment to ensure all appliances work properly, and that the property looks clean and inviting. Moving day sets the tone for the other 364 days leading up to a potential lease renewal, so start on the right foot by making sure the apartment is in the condition you would want to see if it was your new home. Call or stop by the day after the move to see how it went, and ask if the resident needs anything from you. While these gestures may seem small to you, theyll mean a lot to your new tenants, and will help foster a positive, caring image for your property the type that makes residents more apt to stay longer. Keep the Apartment .munity Neat and Tidy Resident want to be proud of where they live. They dont want to see trash when they return home after a long day at work, or be embarrassed when they have .pany. Simply put, a clean property thats free of debris makes a difference in how residents feel about their .plex. And, dont forget to post friendly reminders to residents who are not keeping their balconies neat. After all, its hard for your residents to enjoy their morning coffee on their balcony while having to look at their neighbors junk. Return Calls and E-mails the Same Day Did you know that a lack of responsiveness is a big reason residents choose not to renew? Waiting endlessly to hear back from the apartment manager is a sticking point with many residents; prompt and effective .munications can be the deciding factor between staying put and leaving a .plex. Fortunately, you can easily handle this problem by routing voicemails and emails to a designated folder in your inbox, and setting a time each day to return the messages. If youre waiting to hear from a staff member to see when they can address a specific problem, thats fine. But, just call your residents and let them know youre working on resolving their issues. By taking such action, your residents understand theyre not being ignored which can help stem any frustration they may be feeling. Be Courteous to Guests Residents that love where they live have friends. That means potential new residents are stopping by your property every day, so its important to capitalize on this opportunity. Dont force guests to park blocks away or prevent them from parking overnight, which creates an unfavorable impression of your .plex. Instead, provide a couple of daily guest passes for your residents to use when they have friends over. Just have your tenants send you a request email a day or two ahead of time. Use a template email so you can quickly type the necessary information and promptly email the permit to your resident. Its an easy and effective way for your .plex to be seen as tenant-friendly, and it also supplies you with qualified leads by capturing the guests information for follow-up calls and lease incentives. Call to Check-in Keep the lines of .munication open. Residents often report the only times they hear from the leasing agent is when they sign the lease and when renewal is fast approaching. This leaves a large block of time where there is a void of .munication. Periodically touching base with your residents during this time develops goodwill, and provides an opportunity to address any small problems now that could fester into bigger ones months down the road. By employing these five simple tips, you can increase resident retention and satisfaction rates, and watch your costs drop while your profits grow. Justin Henson is the Director of Business Development for Resident Rewards If you want to contact Us: Resident Reward 425 S. Avalon Park BLVD Orlando, FL, Florida United States Zip: 32828 Call Us: (866) 798-4450 (866)798-4450 The Luxury Of Living Spacious In Uppal Jade Apartments By: Kamal – Real estate development in Greater Faridabad area, which is across the bypass road on eastern periphery of old Faridabad city, has been done to provide affordable housing to people close to Delhi. 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